Office of the Citizenship and Immigration Services Ombudsman
The Office of the Citizenship and Immigration Services Ombudsman is dedicated to improving the quality of citizenship and immigration services delivered to the public by providing individual case assistance, as well as making recommendations to improve the administration of immigration benefits by U.S. Citizenship and Immigration Services.
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2006
Recommendations to USCIS and their response for the year 2006.
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2007
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2007
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2008
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2008
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2012
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2012
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2013
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2013
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2014
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2014
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2009
Historical recommendations for year 2009
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2010
The CIS Ombudsman's recommendations to USCIS for the year 2010.
-
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2011
CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2011
-
The CIS Ombudsman’s Webinar Series: USCIS’ Online Filing and Customer Service Tools Follow Up Questions and Answers
On March 31, 2021, the Department of Homeland Security's (DHS) Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) hosted a public webinar to discuss U.S. Citizenship and Immigration Services' (USCIS) online filing and customer service tools.