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Privacy

The DHS Privacy Office is responsible for evaluating the Department programs, systems, and initiatives for potential privacy impacts, and providing strategies to reduce the privacy impact.

  • DHS/ALL/PIA-022 Stakeholder Engagement Initiative: Customer Relationship Management

    The Office of the White House Liaison and the Office of Policy, in coordination with the Office of Intergovernmental Affairs, are developing the Customer Relationship Management (CRM), a data management tool being employed by the Stakeholder Engagement Initiative (SEI). The system will be an online database which manages information on external stakeholders and tracks the interactions between these individuals and the Department of Homeland Security. This PIA is being conducted because personally identifiable information (PII) will be collected and maintained on a variety of stakeholders.

  • DHS/ALL/PIA-023 DHS IdeaFactory

    DHS/ALL/PIA-023 DHS IdeaFactory

  • DHS/ALL/PIA-024 Digital Mail Pilot Program

    The Department of Homeland Security (DHS) Office of the Chief Administrative Officer (OCAO) plans to implement a Digital Mail Pilot Program for DHS Headquarters (HQ) and Components within the National Capital Region. The Digital Mail Pilot Program will give users the opportunity to receive their mail via email thereby improving DHS business processes and increasing security. The purpose of this Privacy Impact Assessment (PIA) is to demonstrate that the Digital Mail Pilot Program has considered and incorporated privacy protections of personally identifiable information (PII) that may be collected, used, disseminated, and maintained throughout the entire lifecycle of the program.

  • DHS/ALL/PIA 025 Accessibility Compliance Management System (ACMS)

    The Department of Homeland Security (DHS) Office of Accessible Systems & Technology (OAST) operates the web-based Accessibility Compliance Management System (ACMS). ACMS is used to bring together a DHS-wide single point of entry and reporting system to track all related activities under Sections 501, 503, 504, and 508 of the Rehabilitation Act of 1973, as amended, to support DHS employees and members of the public with disabilities. ACMS allows all DHS components to document and report compliance and accessibility activities and to consistently track status and progress towards meeting the Section 508 compliance requirements and Equal Employment Opportunity (EEO) program requirements. ACMS collects, uses, maintains, and disseminates sensitive personally identifiable information (SPII) of individuals seeking reasonable accommodations. This Privacy Impact Assessment (PIA) Update is being conducted to describe and assess OAST’s intent to upload medical documentation that substantiates an individual’s request for accommodations.

  • DHS/ALL/PIA-026 iComplaints Complaint Enterprise System

    The Office for Civil Rights and Civil Liberties (CRCL) Equal Employment Opportunities (EEO) Program operates the iComplaints Complaint Enterprise System. iComplaints is an electronic records system used to track complaints and supporting documentation relating to individual and class complaints of employment discrimination and retaliation prohibited by Department of Homeland Security (DHS) civil rights statutes. iComplaints will replace EEO Eagle as EEO Eagle is being decommissioned. CRCL EEO has conducted this Privacy Impact Assessment (PIA) because iComplaints collects and stores personally identifiable information (PII).

  • DHS/ALL/PIA-029 Entellitrak

    The Offices for Civil Rights and Civil Liberties (CRCL) for the Department of Homeland Security (DHS) and Transportation Security Administration (TSA) have established a new database called Entellitrak which is an enterprise tracking system that has been configured to track, search, and report on complaints data. It is a database developed to respond to allegations of abuses of civil rights, civil liberties, and religious, racial, and ethnic profiling by department employees and officials. Entellitrak will replace the legacy system CRCL Matters with all CRCL Matters data migrating onto Entellitrak in the transition. This Privacy Impact Assessment (PIA) is being conducted because Entellitrak collects and stores personally identifiable information (PII).

  • DHS/ALL/PIA-030 Eversity

    The Office for Civil Rights and Civil Liberties (CRCL) Equal Employment Opportunity (EEO) Program operates the Eversity Enterprise System. Eversity is an electronic records system used in workforce analysis,1 tracking, management, and reporting required under Equal Employment Opportunity Commission (EEOC) Management Directive (MD) 715. CRCL EEO has conducted this Privacy Impact Assessment (PIA) because Eversity collects and stores personally identifiable information (PII).

  • DHS/ALL/PIA-034 Medical Credentials Management System

    DHS/ALL/PIA-034 Medical Credentials Management System

  • DHS/ALL/PIA-036 Use of Unidirectional Social Media Applications

    DHS/ALL/PIA-036 Use of Unidirectional Social Media Applications

  • DHS/ALL/PIA-037 DHS SharePoint and Collaboration Sites

    DHS/ALL/PIA-037 DHS SharePoint and Collaboration Sites