Emergency Management of Tomorrow Research: Emergency Operations Center of the Future Recommendations

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) partnered with Pacific Northwest National Laboratory (PNNL) to  conduct research on strengthening and reimagining the future emergency response structure.

PNNL conducted a landscape assessment of the current state of emergency operations centers (EOCs) and identified core EOC of the Future concepts. The team explored these EOC of the Future concepts through use cases and tabletop exercises, utilizing operational stakeholders to evaluate the potential impacts of emerging technologies on emergency management operations. This report summarizes all of these inputs, outputs, and exercises into a series of recommendations for a next-generation EOC to inform future research, development, and investment.